Adopt a formal program for both point-of-injury response and post-injury follow-up and contact. This includes displaying a positive and concerned response to an injury and maintaining regular contact with the employee until he or she is back on the job.
Promote and publicize your medical provider panel before workplace injuries occur. Ensure your supervisors and managers are familiar with the designated medical providers and train them to recommend the occupational medical provider for initial care in non-emergency situations.
Intact Insurance manages workers compensation claims to promote your employee’s recovery and quickest possible return to work.We also work directly with employers to return employees to transitional work whenever possible. Getting injured employees back to work is our primary focus.
Management of the medical expense portion of a claim is critical. Medical claim costs can escalate quickly, so we work with key partners to deploy a full array of cost containment programs. These programs begin immediately after an injury occurs and will continue as long as treatment is medically necessary. Our cost containment programs include:
Preferred provider organizations:
Genex Provider Pathways is utilized for all States, however for the California MPN please note specific instructions below.
If you have any problems accessing Genex Provider Pathway, Contact GenexProviderPathway@genexservices.com
California MPN
Genex Provider Pathways may be used to access the Genex MPN #2500. Or you may request a regional list of all MPN providers in your area by calling the MPN Contact noted below.
Employer Access to the Genex Provider Pathways Channeling Site:
Employer Access to the Genex Provider Pathways Channeling Site:
In order to obtain all of your Genex MPN #2500 documents and other claim related information, please visit the State-Specific Forms & Resources page and filter to California.
For more information you may contact the MPN Contact or Medical Access Assistant for the Genex MPN #2500:
MPN Contact:Name: Genex Services Title: CAMPN Address: 88 South Disneyland Dr., Suite 300, Anaheim, CA 92802 Phone: 800-822-6099 (Press 8) Email: genexmpnservices@genexservices.com |
Medical Access Assistant: Phone: 866.266-8702 Fax: 800-560-8247 Fax number: 866.266-8702 Email address: MPNMAA@genexservices.com |
Genex Texas Health Care Network (HCN): Access to the Genex Texas HCN Program Manual, checklisk and other supporting HCN documentation can be found in our resources section.